Frequently Asked Questions (FAQs)
1. What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Partial Cash on Delivery (Partial COD) on eligible orders.
2. Why do you offer Partial Cash on Delivery (Partial COD)?
A small advance payment helps us confirm genuine orders, reduce cancellations, and ensure faster order processing. The remaining amount is paid upon delivery.
3. Do you offer FREE shipping?
Yes. We offer FREE Shipping across India on all orders.
4. How long does delivery take?
Most orders are delivered within 2–6 business days, depending on your location and courier availability.
5. How can I track my order?
Once your order is shipped, you'll receive your tracking details via WhatsApp and email.
6. What is your return policy?
We offer a 30-Day Money Back Guarantee on eligible orders. Products must be unused, returned in their original condition with all accessories and packaging, and meet the conditions outlined in our Return & Refund Policy.
7. What should I do if I receive a damaged or incorrect product?
Please contact us within 48 hours of delivery with your Order Number, photos, and a complete unboxing video. After verification, we'll arrange a replacement or another appropriate resolution if your claim is approved.
8. Can I cancel my order?
Orders can usually be cancelled before they are shipped. Once an order has been dispatched, cancellation may not be possible.
9. Do your products come with a warranty?
Warranty coverage varies by product. If applicable, warranty details will be mentioned on the product page.
10. How can I contact JETSUPER?
📧 Email: support@jetsuper.in
💬 WhatsApp Support: +91 80689 22505
We aim to respond to most customer inquiries within 24 hours during business hours.
